New Technology Partnership Uses Patient Feedback for Employee Motivation
May 19th 2019
Illuminate HC is proud to announce a new partnership with Wambi, a software system that provides employees with real-time patient feedback. By recognizing compassionate care and empowering individual care providers, Wambi facilitates behavioral change and immediate service recovery, while rewarding outstanding care. Illuminate is the first skilled nursing facility to use the software, although the...
Dementia Simulation Helps Employees Treat Patients With More Empathy
Recently, employees at the Western Michigan skilled nursing facility, SKLD Zeeland, joined a dementia simulation so that they could experience firsthand what it is like to live with cognitive and physical impairments associated with the disease. The Gilead Memory Care Unit at SKLD Zeeland is one of the largest and most comprehensive facilities in the...
When Healthcare Employees Really Care: Homeless Patient Finds a New Home
Homeless on the streets of Muskegon, Michigan this bitter winter meant that Mr. Wesley Rowell suffered from exposure and lost portions of both feet. It was a series of unfortunate events that led to Rowell’s medical emergency. He had been primary caregiver for his elderly mother prior to her admission to a care facility and...
Young Father Heads Home 1 Year After Stroke
This year’s Valentine’s Day promises to be better than last year for 38-year-old John Webster and his young family of Grand Rapids, Mich. After recovering from a massive stroke and nearly a year in rehab, John is returning home in mid-January to once again help care for his family – including two young children. At...
Skilled Nursing Chef Delights With Edible Fruit Creations
Don Rockafellow can whip up a mean meatloaf for dinner, and there’s nothing he enjoys more at work than seeing SKLD Ionia residents devour it. He spent a lifetime working in the kitchen, learning first at the side of his mother—whose recipes are at the core of what Don describes as comfort food. These recipes...
How Hard Work Led Skilled Nursing Administrator to a Job She Loves
At 17, while other teens were worrying about prom dresses and SAT testing, Melissa Frechette was a new immigrant in America caring for her grandmother with Alzheimer’s disease. She learned through trial and error how to manage care for a loved one with this debilitating disease and gleaned what she could from extended family members...
Skilled Nursing Facility Brings Memorial to a Resident
Darleen Simms received a visit from her brother every day that she spent at SKLD Livonia since moving there in December 2017. He came so frequently that most members of the staff got to know him as well. His visits stopped when he unexpectedly fell ill and passed away in early November, leaving Darleen distraught....
SKLD Patient Grateful for a New Lease on Life
Anna Schultz of Grand Rapids, Michigan, remembers getting in her car after attending church on Sunday, September 30 and then her memory goes blank. What happened next, she’s had to piece together from witnesses. Anna suffered a cardiac arrest while driving and cruised through the intersection of 28thSt. and Eastern Ave., where her car collided...
Illuminate Adds Two More SKLD Facilities in Michigan — Expanding Its Portfolio and Opportunities to Innovate Skilled Care
Illuminate HC adds two more facilities to Michigan portfolio - the former Heartland/Crestview in Wyoming and Providence Zeeland.
Innovation: Smart bandages for the treatment of chronic, non-healing wounds
Now, a group of researchers from Tufts University have done just that–developed a “smart bandage” that has the ability to monitor a chronic wound for infection, and deliver antibiotics, growth factors or even pain medicine if needed. “The smart bandage we created, with pH and temperature sensors and antibiotic drug delivery, is really a prototype...