Clinical Sophistication

Rethinking
Post-Hospital Care

Post-hospital care has never been more important.
It is crucial to lowering healthcare costs and
improving outcomes.

Today, hospital stays are brief. Patients are often discharged to transitional care facilities to complete treatment, to manage progress and pain, and to restore independence.

Illuminate HC is responding to the changing demands on skilled nursing care with fresh ideas. We’re pushing traditional boundaries to create modern, patient-centric transitional care facilities. From our staffing models and clinical expertise, to our technology and service standards, Illuminate HC is transforming post-acute care.

Hospital-Grade Care in Post-Hospital Settings

Illuminate HC provides a level of clinical sophistication that is highly desired and rarely found in post-acute care.

Our facilities operate like hospitals.
That means more physician involvement, ongoing investment in medical technologies, rigorous application of evidence-based best practices and
a deep connection to the communities we serve.

Physician-Led Model

More and more post-acute patients have medical needs that require a high level of physician oversight. They may be at a high risk for complications or have multiple chronic or complex conditions that require close medical management. As patient needs change, the model of care must change, too.

Multi-Disciplinary Approach

Illuminate HC's staffing model mirrors a hospital.
Our model includes physicians, physician assistants, nurse practitioners, registered nurses, and certified nursing assistants. Our rehabilitation staff includes physical, occupational, speech, and respiratory therapists as well as clinicians with
an expertise in recreational therapy, adaptive care and memory support. Care is further supported by laboratory technicians, social workers and clinical specialists in wound care, pain management, patient education and more.

Continuous Quality Improvement

“Ever Better” is an Illuminate HC mantra.

We continually improve outcomes by maintaining a focus on the highest-quality standards and processes. Our efforts are fueled by accurate data, enriched by multiple views, and informed by root cause analysis. We are proactive, disciplined, documented and data-driven. So are our results.

We use proven, interactive, on-the-ground techniques to ensure scalable, sustainable change. For example, we deploy Illuminate HC nurses in the field to serve as change agents
who help to develop plans, provide training and assess impact.

“The ‘skilled nursing’ label is antiquated. Today, nursing is only a part of the care required at a post-acute facility. Physicians must play a larger role; care must replicate that found in hospitals. At Illuminate HC, we are moving in that direction.

Wendy Jeppson, RN
Chief Nursing Officer,
Illuminate HC

A key point of difference at Illuminate HC is the growing role of SNFist. We believe physicians are essential to hospital-grade care.
To that end, we’re committed to attracting a
high-quality medical staff with the expertise, training and leadership needed to ensure superior patient outcomes.

SNFist

Unlike referring or visiting physicians, a SNFist sees patients every day. They quickly come to know patients' needs, their concerns and their personal history. A SNFist can spot a setback early and avoid complications.

Much like a hospitalist who cares exclusively for people while they are in the hospital, a SNFist provides exclusive medical care to patients in a skilled care setting. Illuminate HC is actively recruiting and hiring full-time, board-certified physicians as SNFists.

Our SNFists round daily and monitor patients for changes or complications, they meet with families, coordinate with other doctors, and can quickly intervene as needed.

This additional layer of physician expertise and care management is not the norm. It is, however, another example of Illuminate HC’s focus on quality care.

Nursing

“We have an amazing infrastructure to support our nursing care. From the way we staff to our training and technology, no one is doing the range of things we do to impact care. The results are evident in our outcomes.

Manny Pedre, RN
Vice President, Clinical Operations,
Illuminate HC

Nurses and CNAs are critical members of the care team. Our unique nurse staffing plan utilizes specialized nurse positions not found in traditional staffing models. Nurse specialization improves care by shifting important, time-sensitive activities to
well-trained nurses who have no competing patient care duties. In addition, our unconventional plan frees up other nurses
to devote their time and attention to patient care, education and family communication.

Rehabilitation

“High quality therapy is crucial to a high quality recovery. No other post-acute provider is more invested in advancing clinical care, rehabilitative training and quality assurance than Illuminate HC.

Marianne Marcocig
Chief Operating Officer,
Illuminate HC

Helping to restore strength, stability and independence is a crucial aspect of our care. Every facility is equipped and staffed to provide a full range of advanced rehabilitative care.. Our rehab teams participate in care planning and direct continuous quality care initiatives.

Pharmacy

Sub-acute patient needs are different than long-term patient needs. They are more volatile, and require more adjustments. There are side effects to manage, chronic conditions to consider and critical details that must be addressed during handoffs from hospitals to our facilities. Having a pharmacist on staff is key to clinical excellence and financial management. That is why Illuminate HC, unlike most post-acute care providers, includes a pharmacist in its staffing model.

Illuminate HC is recruiting full-time pharmacists to join our team. Our goal is to provide a higher level of oversight, as well as providing the unique perspective and insight that an on-staff pharmacist brings to care standards. We see pharmacists as patient advocates
and as clinician resources. They are essential to clinical and operational teams, playing an important role in patient safety and education.